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These are just a few of the letters our wonderful customers have sent us:
“ Folks, My order [slotted pots and mix] arrived way before expected - and I am extremely happy with it! I harvested "babies" off my African violets to give as Christmas gifts this year - and they have tripled in size in the great potting soil and look so good - I can't wait to "gift" them! A true blessing would be if they are actually blooming when I give them away - and from looks of them - that seems possible!
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Thank you for your help - and good products! I recommend you to everyone!
Susan S. -- North Carolina
“ From beginning to end, rePotme has created a customer EXPERIENCE that is superior and delightful. The informative website contained many articles and videos that were extremely helpful to me as an orchid novice. There, I was guided to a potting mix (one of many!) that I wanted to try out. The checkout process was a breeze, and I especially enjoyed the fact that I could sign on with my Amazon account and did not have to create a brand new account.
The items were shipped out quickly (same day!) and arrived sooner than expected. It's clear that all of rePotme's products are of high quality...I can definitely say that rePotme provides an exceptional experience for its customers.
Pauline L. --- Somerville, MA
“ I have received my new Carousel Orchid Pot and Saucer in Orange Amber. I love it!! I would like to let you know that before I opened the wrapping to each piece (wrapped separately for those who may read this), rePotme won me over. Not only did I receive it within the expected time frame, your method and precise detail to packing it impressed me the most. It may not seem important to some, but I really appreciated it and it showed to me that...
you truly care about your products and to providing quality customer service. Thank you. PS. The butterfly clip is so adorable. Your magnetic business card is now on my magnet board. Can not wait to repot my beautiful Phalaenopsis orchid into the Carousel.
You have a very happy and satisfied new customer.
Noemia W. --- Fredericksburg, VA
“My order arrived today and not only am I impressed with the speed of delivery, and how carefully it was all packed, but the quality of everything really surpassed my expectations. Between the supplies I ordered and your fantastic website with instructional texts, photos and videos, I feel very confident to move up to the next level of orchid growing (repotting seems scary, but now with my beautiful imperial mixes, clear pots, fertilizer, labels, etc - I am ready to...
take on the challenge!). I have been a successful home grower of orchids for a few years and am in the process of installing a greenhouse and I am so excited with the resource of your amazing website at my fingertips. I feel so lucky to have found you and am looking forward to purchasing all of my supplies from you in the future. Thank you for being such a fantastic company that obviously really cares about their customers!”
Barbara G. --- Tucson, AZ
“Hello, thanks for your note and your interest in the service I received. rePotme has been my "go to" source for some time now for all things concerning orchid supplies. This is the second time I've ordered from you and I've been very satisfied both occasions. The products are high quality, the packaging is great and the potting mixes are very easy to work with. I just finished repotting almost all my orchids (about 25) about three weeks ago...
and I can already see a difference in the appearance of the plants. Even doing this is non-prime season has worked out very well so far. Your service is excellent, prices are reasonable and I'm a very happy customer!”
Pattie S. --- Colorado Springs, CO
“ Hi! Yes, I received the potting mix and I have to say that it is wonderful!! I was skeptical to spend a little extra money for bark mix when I can go to Lowe's and get it for a fraction of the price. But...your mix speaks for itself! So clean, nice and easy to work with. It's the best and I plan on buying from you all again and again. Thanks so much!!
Alicia S. --- Morehead, KY
“Just wished to write and thank you on 3 fronts: (A) A few weeks ago I sent a general question regarding fertilization to you and to my surprise you responded within 6 hours. I am relieved to have finally found an online retailer who actually reads and responds to customer inquiries in a timely manner (B) My first order from rePotme.com was placed, confirmed, assembled and shipped to me in less than 12 hours!!! Truly amazing...(C) I had a problem...
with fungus gnats around my orchids, bromeliad and dragon trees. I found the information on your website to be rather helpful as well as easy to comprehend, even for a novice orchid collector like myself. In addition, after one application of a BTI dunk and Get Off Me! the fungus gnat population has decreased in my home from approx. 30 to approx. 2. I have no doubt that with your advice and products I will have this problem under my heel shortly. Thanks a million.”
Toby P. --- Mill Hall, PA
“ Yes I received the Quantum orchid liquid. It was in perfect condition. I use purified water...and needed something that would replace helpfu; ingredient's. I am also using the Quantum on my Hoya and Christmas cactus'. It is the first time in 5 Years that my Hoya has bloomed. The Christmas cactus is growing like crazy. My orchids are loving it! They just keep blooming and developing new leaves. Amazing product. Thank you.
Jayne S. --- Springboro, OH
“Dear RePotme friends, Thank you for your wonderful products, fast service and careful packing and shipping. I am a retiree who is finding time now to enjoy her houseplants. These include about a dozen orchids (now that I have divided a few), two Violets and a few cactuses and other houseplants. This was my third order from you. Everything is growing wonderfully well in the potting mixes and containers I bought including a few I...
thought were in desperate shape and needed to be discarded. My orchids have never looked happier or healthier. A few houseplants too have regained their strength and are now growing vigorously. I have used other commercial potting mixes in past years with much less satisfactory results. I also like the various decorative pots I purchased. Your website provides some great educational sections too. I found you on line by chance and am glad I did!”
TW --- Hinsdale, IL
“A few weeks ago I acquired numerous rare terrestrial orchid bulbs.
These orchids are rare and the only articles that I could find were over 100 years ago from different research articles...I got a excellent idea as to the makeup of the type of potting soil these terrestrial orchids required. You had every type of soil, stones, granite etc. You mixed them all together as per my instructions. When received, I planted each tuber into your special mix. Last night, 5 of the 7...
orchids popped through the mix. The other two are just about to follow. I cannot thank you enough for your assistance...I look forward to doing continuing business with you.”
Moe L. --- Montreal, Canada
“ This past year I re-potted every single one of my phals to a store bought bark mix. They are now in complete distress and after speaking at length with one of your incredibly knowledgeable staff, I
created a mix, and re-potted every single one. The potting mix I ordered arrived amazingly fast and is absolutely beautiful and fresh, so, regardless of the outcome of my rootless phals, I know I've given them their best shot at healing. Fingers crossed!
Susan L. --- Guilford, CT
“ Yes my order did arrive, I was very impressed with the packing and every pot was intact. Every piece is very pretty. The soil is very different from what I am use to seeing in supermarkets or home improvement centers. Have been looking at your website for a while but when my orchids started showing signs of illnesses after reporting in some home improvement dusty mix it was time to give you a try. So glad I did. Repoted my orchids...
and African violets and in ten days my plants are looking better. The person who took my order on the phone was very helpful. Glad I found your website. Thank you for a great product and the help you provided. Sincerely,
Mary-Grace D. --- Easton, PA
“ Thank you for the follow up email. I received everything intact, and my orchid has improved 100 fold since changing the medium. I changed the potting medium after having the orchid for two years to a bark based mix per someones suggestion. The mix was chain store bought and my orchid started to turn for the worse almost immediately...Anyway, your potting mix has brought it back to life. I am beyond pleased. Many thanks!!
Anthony A. --- Cambridge, MA
“ Yes, my order arrived safe and sound. The orchid that I repotted is already showing signs of a new leaf :) I haven't seen a new leaf since I got the orchid about two years ago. I'm excited to see if I get a flower at some point. Thanks for caring. You have been very responsive to my questions and it feels like you really want your customers to succeed.
Diane N. --- Lebanon, OH
“ I had to write you again to tell you that I always refer to your potting mixes as "Steroids for Orchids"... This January, I entered my Onc. Twinkle (one of the repots) in an orchid show and am pleased to report that it was named "Most Outstanding Oncidium Alliance Entry". It had 30+ inflorescence w/20 - 25 flowers each. Quite impressive. Since I had such success with that mix and the Paph. mix I have converted some of my Phals. to the Imperial Mix...
they are showing the same results. Strong growth, good roots and spikes. Your mixes are always fresh and distinctive. I have found nothing on the market like them and recommend them to all my orchid friends. Not sure what you put in them but keep it up.
Cindy B. --- Ashland, MA
“Last year I bought my very first orchids. I researched and bought the Carousel pots. I have killed pretty much every houseplant ever, but was hopeful with all the great info on your site I could do it...I was surprised to see just how fast my Phals took off in the Carousel pots. Tons of new roots, MANY new leaves. My big Phal now has one fabulous tall, strong flower spike! I'm convinced that I *can* grow orchids now, and I'm convinced...
that a main part of the success is the innovative design of the Carousel pots. I'm thrilled at the new baby size, I may buy some mini-Phals this winter now that this size is available (I see them everywhere for sale in tiny, awful, closed in pots and want to rescue them :) My friends are AMAZED at my success, it seems everyone has an orchid horror story of failing to keep an orchid alive...I really love the monthly newsletters. I feel like you are my support group telling me "you can do it!”
M --- Washington State
“My order was received right on schedule and in fine condition. I have written before but today I wish to expand my comments and extend my thanks to everyone in your organization. All your departments can be complimented. Your products are superior to any I have ordered elsewhere. From pots to mixes, to supplies all are first rate. The mixes are clean, free of a lot of dust and washed. I recommend rePotme to everyone...
Your website is superior for orchid care as well. I recommend it to everyone, especially new orchid growers because you offer such a wealth of information. I want to thank those executives that make the business decisions too. Your company is to be commended. It is obvious you love orchids and aim to make orchid growing an enjoyable pastime. It is because of people like you that orchids have become a passion for me. Please, don't ever change your business philosophy.”
Joanne G, Sherman Oaks CA
“I repotted my Cymbidium after two winters without seeing any blooms after I purchased it on the clearance rack at a local hardware store several years ago. I was actually going to throw it away because it hadn't done anything in years. After repotting in your Classic Cymbidium mix it actually bloomed the second winter!
I needed to repot into your 14 inch pot since it had gotten so huge in your wonderful potting mix. It went wild growing healthy roots...
I love the clear pots since I can tell what the moisture level of the mix is. Even though a local orchid grower said I was not going to have much luck without the use of a greenhouse here in Virginia, the pot was totally crammed with healthy roots and what was left of the potting mix was still in good shape after three years. I recommend your company to anyone who asks about my orchids.”
Suzanne S. -- Locust Grove, Virginia
“I have recieved my shipment from your site and everything is great! Everything was better than I expected.
The orchid pots were lovely, the potting medium was also of excellent quality and there was alot of it packed
in the bags. I especially like the "gift" of the orchid clip, and other surprises.
I had questions about what soil medium I should used for another orchid I had which I sent to customer service.
I was sent a reply within hours and have since ordered...
the suggested product. My order was received very quickly and in good shape -- unlike other sites I have used. From now on I will
only buy from rePotme.”
Lynn M.--- Mesa, AZ
“Kudos to your shipping dept...everything always arrives in perfect condition. Your FEEDME! MSU orchid fert is the best. This winter did the weakly...weekly, and had 8 phals that produced 2 spikes each. usually only have 1 a yr. So, thank you for great products.”
Richard S.--- Apple Valley, MN
“I had to write you and tell you how much my orchids love your mixes. The first one I tried was the Oncidium Imperial Mix. They doubled in size and needed to be repotted or divided after a year. I then tried the Phrag. mix and again, success. I just received the Dendrobium mix and will report on the outcome. As you say, You Know Mixes. Thanks for keeping your commitment!”
Cynthia B.--- Ashland, MA
“I have searched locally (Seattle, WA) for proper materials to repot my orchids only to be greatly disappointed. I happened upon your website and have been in heaven ever since. I recently purchased your Oxygen Core Dual Orchid Pots, Premium Strand Sphagnum Moss, Hydro Leca, Charcoal, Cork, and Orchiata Monterey Bark. All items I purchased are amazing as well as ideal for orchids...nothing compares! I was pleasantly surprised to learn...
that my mother, who is a successful orchidist, also purchased your pre-mixed medium and has been extremely happy with her purchases. Thank you for providing the most beautiful medium/supplies and for your stellar customer service. Thank you for being a truly amazing company to do business with...every penny has been well invested and I look forward to many more transactions in the future!”
Jamie T.--- Seattle, WA
“Kuddos rePotme.com you and your staff are terrific! What a wonderful transaction this has been. The online ordering process was easy. When I received my e-mail confirmation I discovered I had made an error. Your contact information was readily available (not often the case with many companies now) I called, the phone was answered immediately by a gentleman who was able to correct my mistake. Within moments of the original confirmation...
I received the updated confirmation. The orchid pot arrived quickly and it is beautiful. In this day and age it can be unnerving dealing with some online companies. rePotme.com has restored my faith in the possibility of doing business online in an effective, personal and professional manner.”
Barbara F. --- Eastville, VA
“At my dentist's office last month I was horrified to discover, pushed into a dark corner, a poor, dusty, perishing phalaenopsis. Having been the star of one of those elaborate holiday arrangements--roses, curly willow, ribbons/bows, etc--all that was left was two flaccid greenish leaves on top...
It's roots were just brown strings so I didn't hold out much hope, but I stuck it in some of your phalaenopsis mix and gave it a little Feed Me! anyway.
Well...two weeks later, tiny new green leaf (!!!) Two weeks after that, another tiny new green leaf (!!!!!) Today, it really appears to be alive and actually on its way to flourishing. So, however you concoct your concoctions, I'm here to tell you, there are miracles in them. Thank you, rePotme. I'll send you a picture when it blooms.”
Carol P. --- Fort Worth, TX
“I am so impressed with rePotme! I was given an orchid as a gift last September, and as a first-time orchid owner, I was totally clueless about how to care for it. When the leaves started to look a unhealthy, I did a google search and came across your website. After doing some research on your site, I placed an order with you for supplies so that I could re-pot my orchid. It has only been two weeks, but my orchid is now looking healthy and strong, which makes me...
so happy! I'm sure that if I wouldn't have found your site, my orchid wouldn't have lasted much longer. I look forward to seeing it bloom again this fall! Now, with the help of your website, I feel confident I can properly care for orchids, and am considering getting more of them. Thank you for your service! ”
Stacy C. --- Parker, CO
“One of the best experiences I've ever had ordering from an internet company -- very fast service, good packaging, the products are great -- I especially love the 5" Natural Clay Moss Accent Sculpted Square Ceramic Orchid Pot in Moss, it's beautiful and I'm going to order another one. I'll be sure to use your company again to order orchid supplies, and refer you to my friends. Keep up the good work.”
Diane M. --- Albuquerque, NM
“Early last year all 3 of my orchids were infested with some sort of insect that was eating at their roots. My plants were starting to die, and I was desperate to find a solution. I called rePotme and asked for guidance and not only did the person I spoke with talk me through step-by-step on how to re-pot and clean my orchids, they helped me choose a substrate that would be best for my Phals. I followed the advice and ended up having to remove nearly all the roots...
on two of my Phals. I didn't have much hope for them, but they recovered BEAUTIFULLY. Now over a year later they have all grown so much and have flowered and put out tons of new leaves and roots. I just wanted to show my gratitude by writing a review because I honestly thought I was going to have to give up on my orchids. I am very thankful for the help I received, as well as the high quality product I purchased to re-pot my orchids. Thank you and happy holidays!”
Alli G. --- Lockport, IL
“Thank you for emailing to check to see how I liked my new products. I was waiting to reply becuase I just recently planted an ill orchid that I was given to rescue. I LOVE EVERYTHING I BOUGHT FROM YOU GUYS! I'm your customer for life! When I first got my orchid mix I couldn't believe how nice it was! I've never such nice moss! I have suggested you to everyone I know that grows orchids. Your products are fabulous. I think you guys...
are AWESOME! When I send you an email you have such fast replys that sometimes I cannot believe how quickly you get back to me! I am also so pleased that I can call you and send you pictures for advice. It is so nice that your company is so people friendly and is great for begining orchid enthusiasts! P.s. I have taken on two more sick orchids and will be sending you an email soon with pictures enclosed on advice. P.s.s. You guys are really awesome!”
Jennifer B. --- Charles City, IA
“I just wanted to say thanks for your awesome orchid products! I have recently stepped up my orchid collection, I am especially fond of lady slippers. With your imperial orchid mixes and oxygen core dual pots, I have repotted all my orchids with total confidence. There is nothing worse than spending a good amount of money on orchids and having them die. With your products I am able to buy more diverse kinds and watch them thrive...
knowing that I am repotting and fertilizing with such superior products. Thanks again and happy new year!!”
Cheryl Lynn W. --- Chicago, IL
“I wanted to drop you a line to tell you that I began to use Q (Quantum), as I call it,
on my orchids when you first started offering it. I alternate it with your
orchid fertilizer and plain spring water. This year I had the most
beautiful orchids I have ever had! The bloom count was tremendous - 12-15 blooms in several
instances.They started blooming in April and are just now starting to drop
their blooms. I don't have that many plants..
but thank you for
providing such a great enhancement to my plants. I am getting ready for
re-potting season as soon as the blooms drop. All the orchids I have
blooming are phals.”
David H. --- Cedar Park, TX
“Your Oxygen Core Dual Pots are amazing. I've been using them for about 18 months now and have had extordinary results. I first used them on a phal seedling. I had two that were identical. Within a few months the plant in the oxygen core pot had several healthy new roots and the plant had doubled in size compared to the plant in the plastic orchid pot. I then tried them on 2 miltonias with identical results. The miltonia in that pot has been...
blooming for nearly a month now and according to the grower I purchased both plants from, shouldn't have bloomed for another 6 Months...no kidding! I'm also using those oxygen pots for my paphs...after repoting them in the oxygen core pot they are thriving. All of your products are exceptional but these pots set a new standard...they help me grow a healthier plant that matures and blooms faster and can't be over-watered. Thanks for your great products and insights”
Shayne D. --- Edwards, CO
“I am absolutely thrilled with my purchases. Firstly I could not believe how fast my order was delivered. Secondly it was purely by chance that I found your website; so complete and organized....and the ceramic pots are even more beautiful than I had expected. I want to thank you for the detailed instructions as to how to repot. I was quite nervous to do it but it was easy...Many thanks and you can be sure that I will return and recommend you to others...”
Nancee H. --- New York, NY
“If you grow carnivorous plants, this is your one-stop shopping for ANYTHING you need to keep your plants thriving! Excellent choices, super fast shipping, and great customer service...Carnivorous plants are very popular...and no sites offer the extent of the supplies (you do). Specialized mixes forces us to physically go to nurseries hoping they have the mix we need in stock, then mix it ourselves. I simply don't have the time and sure I'm not alone...
I have 14 plants I have invested hundreds of dollars on which includes proper lighting, etc. Besides the medium mixes you have to offer, the humidity trays are great for the Nepenthes species...It was great that the spoon that came with my fertilizer happened to be just that!”
Charles B. --- Elmhurst, IL
“Thanks again on the always wonderful products, super speedy shipping, and awesome customer service. My orchids are glad to see the larger pots. They are potted in your media and fed the MSU fertilizer. They are huge with roots galore. I have already repotted one Phal which had roots literally bursting out of its pot and climbing over the edges. Just waiting for the rest of the blooms to fall from the others, in order to repot...I just can't let a good plant...
get thrown away. I repotted it in the Imperial Monterey Mix that I had on hand, with a sad bloom or two still trying to hang on. (I know this is a No No, but what could it hurt?) Since then, it began growing new roots and leaves. The spike even began to grow / elongate, adding new buds, and rewarded me with 7 new blooms, the size of your palm. A testament that your products work wonders.”
Cindy S. --- Mattawan, MI
“The potting medium you sent is gorgeous!! It's so superior to the bark I've been buying at Lowe's. My orchids have been doing beautifully thus far - my beginner's luck and their wonderful nature. I can't imagine what they'll do when I put them in your potting mix. It even smells fresh!! Many, many thanks. I'll be ordering from you again.”
Janie M. --- Atlanta, GA
“Your order arrived so fast! Once again, I believe that you have the best website, order system and delivery time of any and all Internet services (and I am including Amazon, which is also terrific!). Thanks! Your products are first rate, the service is first rate and I am one satisfied customer!!!”
Betsy M. --- Williamsburg, VA
“Greetings To the Staff at rePotme, I am very pleased with the results I have had with Get Off Me! It has all but eliminated mealy bugs on my phals and just about any other plant infested with them. Thank you for this excellent, non-toxic product. Please, keep thinking out of the box. Let me add that using Get Off Me! has put the fun back in growing phals and my other plants that previously would become infested with mealy bugs. I've seen fewer scale bugs as well.”
Patty M. --- Cincinnati, OH
“Yes! She is thrilled with the orchid mix and used it ALL the next day. She thinks it is excellent material and be sure we will be back with another order. She has been collecting orchids for 41 years and said it is best mix she has ever seen.”
Nancy G. -- Ellison Bay WI
“Yes I received my order and I am more than pleased. The ceramic orchid pots are elegantly beautiful in every way. I LOVE them! I can't stop looking at them. I will be getting more. The quality of all the items I received is just awesome. The customer service care is even better. You guys really try to take care of people. I have already passed on some things I have learned from your site. I have told all of my flower loving friends about you guys. Thanks!”
Melissa N. ---- Wilkesboro, NC
“I contacted rePotme about a serious Fungus Gnat problem. They suggested I use Mosquito Bits, Get Off Me Bug Spray (because we have a dog with serious allergies) Yellow Sticky Traps and Mosquito Dunks. They warned me that it would take a while to resolve this problem and that I might have to repot my plants. Within oh about a month and a half, NO Fungus Gnats! And I didn't have to repot. They told me that I can reduce my use of Mosquito Dunks...
to once a month for maintenance, though I will probably continue to use the Get Off Me Bug Spray which has a pleasant cinnamon odor.”
Don S. -- Chicago, IL
“I just want to thank you. I've NEVER been able to get orchids to re-flower. Out of frustration, I bought everything from you to repot 4 that I had and with your pots, mix, instructions and hints (using stryofoam chips), they're all blooming. I'll recommend you to everyone. Thanks again!!”
Rosemary G. -- Moorpark CA
“Dear rePotme, placed order on Friday at 4PM and I couldn't believe my order arrived on Saturday!! I am now at the point where I don't even bother checking any other web sites. Thanks so much!”
Cathleen W. --- Medford N.J.
“Hi! My order arrived in perfect condition, and it couldn't have been quicker! I'm pleased with the quality of your products and for your exceptional service, and I'll certainly be in touch as my orchid needs grow or need replenishing. Also, my compliments on your website -- I'm newish to orchids, and I currently have a very small collection. Your repotting instructions are amazing, and I've never seen anything about the properties of...
cinnamon! Thank you for your very thoughtful and informative lessons.
Joan C. ---- Brooklyn NY
“What can I say, if I could I would give you and your staff a big hug. I have never in all my years even working with the general public had the pleasure of working with competent and outstanding individuals like you. Thank you from the bottom of my heart for the extra potting mix. That meant so much to me, you have no idea. Everything arrived in perfect condition. Your customer forever!!!!!”
Elizabeth C. ---- Massapequa Park, NY
“Hello! Thank you for the follow-up email and for your organized and efficient business. I do a lot of ordering online, and I have NEVER had a company ask if the shipment arrived, and in what condition. The order was packed perfectly, everything arrived in excellent condition. Your merchandise is just as stated on your website. You have what I would call "A classy operation" ! Keep up the good work!”
Ann B. ---- New Franken, WI
“First off, my order did arrive safe and sound - it was a Mother's Day present and my mom LOVES it! I bought her a Phalaenopsis a few years ago...She was originally terrified of this but after showing her your tutorial, she feels we can do it. My mother was overly pleased with the pot I selected - the color and craftsmanship just tickled her. She spent about 10 minutes talking to me about the little details here and there and how it looks...
so good in the room. She was also flabbergasted at the amount of media she received. She expected perhaps enough to do one pot - not enough to do several!...Needless to say, to receive GREAT service from you restores some of my broken faith in online shopping. I can guarantee that you have a customer for life in me, and in all of my friends! Keep up the great work! Sincerely Pleased,
Bridget N. ----- Bay City, MI
“I have owned several phals for about 6 years. One or two have not bloomed since the original purchase years ago. However, I found your website and purchased the necessary items to repot my phals. Well, let me tell you, the one that hasn't bloomed in 6 years has now put on a spike in the last week. At first I thought it was a root, but, low and behold, it is a spike. And, only after I repotted it. I must tell you that the roots were a mess, many rotted. However, I...”
followed your online instructions as best as I could, and all are doing much better and putting on new leaves. Even the one with the new spike. Which, I found really amazing.
Bonnie L. ----- Watsonville, CA
“I just wanted to report wonderful results with the Get Off Me product I purchased. The scale have dried up; moreover, the roly polys that insisted on eating roots have vacated the greenhouse, for the most part. My greenhouse always smells good after an application, which has been weekly since I received the product. Thanks again!”
Vanessa C. ----- Waco, TX
“Yes, I received my order and I am pleased with it. I look forward to repotting when the blooms drop off. I have combed your website and appreciate all the information you have. It is nice to have so much concisely offered in one place. This is my first orchid and I am thoroughly enjoying it. I'm sure there will be more to come and I will be returning to your website for more of your products. I grew up in a small town and I got that same service...
when I talked with you the day I placed my order. The order was probably small by your standards but you spent a fair amount of time on the phone educating me about the care of orchids and the benefits of different products - that is a lost art these days. You will be getting a lot of positive advertising from me when the opportunity arises - I'm starting with the friend who gave me the orchid. Thanks again for your time and you will be my go-to place for future needs.
Barbara W ----- Fenton, MO
“Hi! I emailed you last spring when I received that wonderful Monterey bark & being anxious to repot. The results have been amazing! Got summer blossoms I hadn't seen for a long time. And NOW, I have six! (My Orchids are) budding out for the past two weeks! Just can't thank you enough for this great new bark. It's obviously the best! Your company is the very first I've ever written to like this. Probably because you're the first I've ever felt deserved it...
followed your online instructions as best as I could, and all are doing much better and putting on new leaves. Even the one with the new spike. Which, I found really amazing.”
Diana M. --- Spokane WA
“Thank you for the follow-up email! Yes!! my order arrived FAST - got here yesterday and I just ordered Sunday P.S. I love shopping with you, the potting mixes are the best I have found, your shipping is fair and FAST and your customer service is the best!! Your web-site is also VERY helpful!! Wishing you a Happy New Year and continued success!!”
Melanie P. --- Hoschton GA
“Hi rePotme, I wanted to tell you that your GET OFF ME! really worked for those gnats that were driving us crazy. They drop immediately when the stuff hits them! Absolutely Great. Thanks!!”
Gloria T. --- Silver Spring, MD
“Dear rePotme, Thank you for checking on my order. It arrived safely Friday afternoon. Thank you for the amazingly quick order processing and shipment. I am very happy with the products (Classic Mix, FEED ME! MSU, Clear Pots) that I received. I have already repotted my Phal. seedlings. I also want to commend you on, and thank you for, the great personal service that I have received from your company. This is a rare thing in today's world. You definitely...
have a customer for life and someone who is spreading the word of such a great company. Thank you again.”
“I have to congratulate you and your company on the best customer service I have ever had for an on-line transaction. I have lived with an APO for almost 10 years, and your company is the first EVER to send me an email confirming delivery. I'll be sure to use your company again, and recommend you to anyone I know who loves orchids. Thanks a million. ”
Brian E. -- U.S. Military Overseas
“Once again, you have exceeded my expectations! From the speed of processing my order to how quickly it arrived at my front door! I just threw out the remainder of a "Premium" store bought bag of Orchid mix. When I compared that one with yours there was nothing but differences! Your quality of materials far surpasses any other brand that I have ever used, it retains moisture far longer than the others, and the blend of high quality materials...
is beyond anything I have found elsewhere. I have a habit of purchasing mishandled Orchids from nurseries, and usually have experienced minimal growth....until I started using your mixes and (FEED ME!) fertilizer. My Cattleya that has not done anything in two years has started growing two new pseudobulbs and there is very notable root growth after a month of being repotted...If I'm ever out your way, I will definitely stop by to thank your staff personally.”
Ron B. --- Twinsburg, OH
“To my unseen friends at rePotme.com...Wow! As a brand new orchid grower (I adopted 3 [an oncidium, a phalaenopsis, and a cattleya] from someone who swore she kills everything she touches), I was daunted by the complexity of orchid care. Then I found your website and your products, which made me feel that it was possible for someone completely ignorant about orchids to succeed. And now... this incredible newsletter arrives...
telling me what changes occur in each month and what needs to be done to maximize the flowering and growth potential of these amazing plants. Thanks, from the bottom of my heart! I'm your customer for life.”
Teri T. ---- Silver City, NM
“Hi...the service is fabulous as always!! The Monterey Bark is excellent.....I put 3 failing Phals in it in March with some Sphagnum Moss mixed in and they're coming back to life! I wish I would have taken before pictures to show you the after! Root growth is phenomenal. Thank you!!!”
Tess T. ---- Hampstead, MD
“I LOVE your site. Clean, easy to use, your cart actually WORKS, everything was packaged quite well. Very professional, and a welcome change in the world of orchid supply e-commerce -- which on the whole I have found to be quite horrifying...Seeing a few more color choices for some of the lovely pots you have would be great - often I find the color I want (green, yellow, red), or the pot I want, but rarely both! =) I will certainly order from you...
again, and have referred you already to friends and family. Thank you for the lovely e-commerce experience.”
Wendy M. ---- Redlands CA
“Hi! I just wanted to thank you for your wonderful service. I'm completely new to the world of orchids -- I received a Brassocattleya Maikai for my birthday, and have been having a bit of a difficult time sorting out information and finding appropriate supplies for my little plant. Your website was so easy to use and informative, and I was able to get everything I needed very quickly and without confusion. The ceramic pot, (plus FEED ME! Orchid Fertilizer and...
Classic Orchid Mix) I ordered is beautiful, and I received the shipment less than 20 hours after placing it! I'm impressed”
Rebecca H. ---- Annapolis MD
“rePotme - I love your site & am very pleased with the information you provide. I've used all that I ordered from your company & have had orchids blooming for the last 6 months, because of what I learned from you. My blooming orchids were given to me by a grocery store nursery & we're mostly shriveled, brown & appeared dead. Thru your site I was able to identify, repot & give them the right conditions to thrive & bloom.”
Janna P. --- Edmonds, WA
“Hi, My order arrived yesterday and was, as always, in very good shape. Thanks. A few comments on my experience with your company and my impressions of your services: your representations of your products match the actual products, your instructional materials are superb, shipping is prompt and packaging is excellent. All in all, shopping from you using the internet is a pleasure. Keep up the good work!”
Blanche P. --- Cambridge, MD
“I received my order of Imperial Orchid Mix yesterday. Really beautiful mix. I've not seen anything to compare with it. Thank you for a great product!”
Ruth T, Williamsville NY
“Order arrived yesterday. Great Product! Very Quick Shipping! Great Customer Service! In my opinion, there's nowhere else to buy orchid supplies except from rePotme.com.”
Eric Y, Piscataway, NJ
“So sorry for the slight delay in getting back to you - but I was way too busy re-planting and "playing" with all the terrific ingredients you sent....Your "Scoops to Go" was like being a kid in a candy shop for me. I had such fun deciding what to try and still stay in some kind of a budget. The quality was absolutely amazing. You said they would be in heavy duty bags with handles and they really were! The Perlite you sent was the FIRST time I have ever seen...
a bag of Perlite that wasn't half dust. Love your products, the fantastic quality, the website pics and thorough explanations of everything you sell. All the little extra info/help sites are wonderful too and were a big help to me. Your customer service and follow-up is great too. How many companies write you to find out if you are happy with your purchase and then throw in a little something extra too?...I would be ordering again today if I could. LOL”
Carol I. --- Aurora IL
“I have to admit that my orchids, especially Paphiopedilum, look much better after application of the FEED ME! MSU granular fertilizer. I use it at 1 tsp per PUR filter purified water every two weeks, I water most of my orchids that are in bark twice per week. Orchids that are in finer bark or more water retaining media are watered once per week. ... By the way, my Vandofinetia 'Blaupunkt' started a spike about 2 months after I applied....
the FEED ME! It did not bloom for about 2 years after it was received from a grower with a spike. I'm going to experiment with Coconut Husk fibers as all orchids that I received in this medium (Vandofinetia, Ascocentrum, several Psychopsis) look exceptionally healthy.”
Norman P. -- Suwanee, Georgia
“Received my second order ( 8 African Violet Pots ) and I am just as pleased as with the first order ( 3 African Violet Pots ). They are truly lovely works of art and all were received in great shape. You have the best packaging I've seen. Thanks so much!”
Linda C. -- Fair Oaks, CA
“Ahhh! I have my package now. Beautiful stuff, lovely packaging- everthing so nice. A lady named Ruth gave me (free) two additional rhyzome chips she thought would work better than the ones I had ordered. Whoever heard of that courtesy and customer service? Outstanding!”
Erin R. ---- Loveland, OH
“My husband recently purchased several pots, cork mounts and other supplies for my birthday. I am delighted with all, especially the orchid pots! I have just spent 2 hours looking through your website and taking notes to share with orchid club members. I LOVE your site, products, prices, and information - I will definitely refer you to others and you can count me as a very happy new customer! Thanks so much!”
Dale M. ---- Stafford Springs, CT
“The pots and plant labels arrived today and they look great, thanks for your prompt and efficient service!”
Stephanie F. ---- Washington, D.C.
“I received my order on the 13th.....finally did some repotting yesterday....mostly phals...( ordered 12 Scoop Select-A-Blend ) mix....was great....I liked my choices for the mixture.....for cats I will just add lava rock & maybe more aliflor....I will tout your website at our next NOS (Society) meeting as I now have first-hand info to pass on.....thanks for a great idea.....will try another concoction soon...”
Marilyn M. ---- Naples, FL
“Hey guys, I am very pleased with my order ( Paph and Phrag Classic Orchid Mix and various clear pots ) and have started repotting. I can't wait to see how they grow. Thanks so much, I'll be ordering from rePotme.com again soon.”
Jay S. ---- Dunedin, FL
“Thank you VERY much for the follow up. The new orchid pots were very well wrapped and arrived in perfect condition. I like the decorative orchid pots very well. Again, thank you very much for your prompt service and checking back on shipment arrival and satisfaction. I'm just a very small enthusiast but even we need the best supplies! Your extra attention prompted my re-order...I will order from rePotme.com again.”
Janis B. ---- Tupelo, MS
“This fall I religiously followed your advice, creating an environment of shortened
days and lower temps in order to encourage blooming...I was successful. FINALLY!! Thank you, thank you!!
Both of my plants decided to bloom and they look beautiful. I wanted to share the good news and
my gratitude with you. Thanks again!”Laurie J.
“The potting medium you sent is gorgeous!! It's superior to the bark I've been
buying at Lowe's. I can't imagine what (my orchids) will do when I put them in your potting mix. It even
smells fresh!! Many, many thanks. I'll be ordering from you again.”
“Folks, My order [slotted pots and mix] arrived way before expected - and I am extremely happy with it! I harvested "babies" off my African violets to give as Christmas gifts this year - and they have tripled in size in the great potting soil and look so good - I can't wait to "gift" them!”Susan S.
“From beginning to end, rePotme has created a customer EXPERIENCE that is superior and delightful. The informative website contained many articles and videos that were extremely helpful to me as an orchid novice. There, I was guided to a potting mix (one of many!) that I wanted to try out. The checkout process was a breeze, and I especially enjoyed the fact that I could sign on with my Amazon account and did not have to create a brand new account”
“I have received my new Carousel Orchid Pot and Saucer in Orange Amber. I love it!! I would like to let you know that before I opened the wrapping to each piece (wrapped separately for those who may read this), rePotme won me over. Not only did I receive it within the expected time frame, your method and precise detail to packing it impressed me the most. It may not seem important to some, but I really appreciated it”
“My order arrived today and not only am I impressed with the speed of delivery, and how carefully it was all packed, but the quality of everything really surpassed my expectations. Between the supplies I ordered and your fantastic website with instructional texts, photos and videos, I feel very confident to move up to the next level of orchid growing”
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